*Role and responsibilities: - Conduct data collection and market research into emerging trends in the industry - Support for due diligence such as technology or partner background assessment - provide monitoring of new business rules/regulations and marketing development - Support strategic partner visits (logistics arrangements, itinerary planning and liaising) - Ensure compliance by investee companies with government regulation, permitting and taxation - Support for continued consulting services to investee companies - Participate important meetings, taking notes and summaries - Translate document from English to Khmer and vice versus

Change is ever present in today’s business world, and companies rely on Transition Managers to successfully handle the process of change. Whether the changes are financial, operational, technical or logistic, these professionals are entrusted to plan for the anticipated changes, roll them out and monitor them while mitigating risk.

- Undertake desk and out-of-office based research to support the BD team in identifying and developing new opportunities. - Research & deliver intelligence that will inform proposition development under the supervision of the BDM. - Develop and maintain personal knowledge of priority sectors; market trends and routes to market for improved effectiveness in the Real Estate sector. - Support BD Team in general business development activity where necessary, for example preparing for and supporting events, investor visits and meetings etc. - Support BDM in management activity, wherever necessary, for example attending meetings recording minutes etc. - Develop and nurture a network of contacts that will support the work of the BD Team. - Research and contact key individuals of influence at target organizations to assess and qualify their need for Land & Houses’ services. - Analyze current and past data and develop strategies to cut costs and/or increase revenue. - Develop presentations and pitches to relevant parties under the supervision of the BDM. - Perform market research to identify new opportunities and engage with the BDM to establish strategies for pursuing those new opportunities - Adopt a co-operative and positive style of working with other Land & Houses staff and with partner organisations with a shared interest in the Real Estate sector in Cambodia - Other duties as assigned by management.

• Identifies and acquire new potential partners and clients • Buildings and Maintains closely relationship with partner and clients • Works closely with Sales team for drive acquisition within the segment • Supports Sales team on campaign and on-ground activities • Collects feedback from partner and client to improve the needs of Chinese segment • Perform other tasks as assigned by management

- បង្កើតទំនាក់ទំនងល្អជាមួយគ្រឹះស្ថានអប់រំនានា និងភ្នាក់ងារជ្រើសរើសបុគ្គលិក ដើម្បីប្រមូលទិន្នន័យបេក្ខជន ។ - រៀបចំសេចក្តីប្រកាសជ្រើសរើសបុគ្គលិក និងធ្វើការផ្សព្វផ្សាយ ឲ្យបានទូលំទូលាយដល់បេក្ខជន ។ - ប្រមូល និងចងក្រងពាក្យសុំបម្រើការងាររបស់បេក្ខជនទៅតាមតួនាទីនិងធ្វើការបញ្ចូលទិន្នន័យក្នុងប្រព័ន្ធធនធានមនុស្ស ។ - សម្រាំងពាក្យសុំបម្រើការងាររបស់បេក្ខជនទាំងខាងក្នុង និងខាងក្រៅ ។ - រៀបចំ និងសម្របសម្រួលការធ្វើតេស្ត និងសម្ភាសន៍បេក្ខជន ហើយប្រមូលឯកសារមកវិញ និងបញ្ចូលទិន្នន័យឲ្យបានត្រឹមត្រូវ ។ - ធ្វើការចរចាជាមួយបេក្ខជន ដែលសម្ភាសន៍ជាប់ និងធ្វើការស៊ើបអង្កេតប្រវត្តិរូបរបស់បេក្ខជន ។ - ការងារពាក់ព័ន្ធផ្សេងៗទៀតត្រូវបែងចែកដោយប្រធានសាមី ។

• This position is to manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operation Department. • Ensure that all workings are operated in a correct, cost effective and timely manner in alignment with specifications and quality requirements • Chalking out or improve operational systems, processes and best practices that guarantee organizational well-being • Contribute towards the achievement of company’s strategic and operational objectives • Examine financial data/statements and use them to improve profitability • Perform quality controls and monitor production KPI’s • Communicate job expectations: planning, monitoring, appraising and reviewing job contributions • Forecast requirements: prepare an annual budget, schedule expenditures, analyze variances, initiating corrective actions • Develop operations systems by determining product handling and storage requirements, develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping • Work closely with CEO and management team to set and/or implement policies, procedures and systems and to follow through with implementation. • Communicate all operating policies and/or issues at department meetings • Perform other tasks requested by manager

• Identifies and acquire new potential partners and clients • Buildings and Maintains closely relationship with partner and clients • Works closely with Sales team for drive acquisition within the segment • Supports Sales team on campaign and on-ground activities • Collects feedback from partner and client to improve the needs of Chinese segment • Perform other tasks as assigned by management

Job Description Merchant Support Officer is responsible to provide and accomplish action plans for merchant support activities in an assigned region/province/area through responding to merchants’ inquiries, maintaining relationships with new and existing merchants and other related under writing activities for the continued profitability of the Bank. Location Head Office, Phnom Penh (4 posts). Kampot Branch, Kampot Province (1 post). Takhmao Branch, Kandal Province (1 post). Duties and Responsibilities Resolve merchant and e-merchant issues, requests, inquiries, and complaints via phone call, site-visit, emails, and other communication channel in a timely and customer friendly manner to satisfy and retain them. Install and set up POS, printing and delivery static QR at merchant’s premise. Provide merchant training of QR, POS usage and card acceptance guideline. Conduct regular onsite and offsite visit and check on merchant’s activities to ensure smooth operations. Troubleshoot issues related to POS and card acceptance promptly via onsite visit or offsite instructions to maintain smooth operations of the POS machine. Collect QR, POS transaction supporting documents from merchants or e-merchants to keep as a reference for any future usage/disputes. Maintain and deepen merchant relationships through various engagement activities as a tactic to retain and cross-sell them. Provide guideline to merchant about card acceptance procedures and dispute fundamentals to minimize incoming disputes or any financial losses. Prepare and submit daily activity report including issue resolved feedback and performance report. Escalate the issues/complaints to higher authority for solution if needed.

• Identifies and acquire new potential partners and clients • Buildings and Maintains closely relationship with partner and clients • Works closely with Sales team for drive acquisition within the segment • Supports Sales team on campaign and on-ground activities • Collects feedback from partner and client to improve the needs of Chinese segment • Perform other tasks as assigned by management

- Handling the regular management report and meeting preparation (Weekly/Monthly/BOD and SH meeting) - Able to do the report analysis and explanation to manager - Assisting Manager for the annual budget preparation with closely communicate with all related stakeholders both internal TCAM and external such as TTAP and TTC - Maintaining and setting up Department SOPs as well as policies - Good communication among the team and cross department as well as external parties - Assisting Manager to coach the subordinates to perform the work effectively - Performing other tasks as assigned by Manager

• Identifies and acquire new potential partners and clients • Buildings and Maintains closely relationship with partner and clients • Works closely with Sales team for drive acquisition within the segment • Supports Sales team on campaign and on-ground activities • Collects feedback from partner and client to improve the needs of Chinese segment • Perform other tasks as assigned by management

• Identifies and acquire new potential partners and clients • Buildings and Maintains closely relationship with partner and clients • Works closely with Sales team for drive acquisition within the segment • Supports Sales team on campaign and on-ground activities • Collects feedback from partner and client to improve the needs of Chinese segment • Perform other tasks as assigned by management

• Identifies and acquire new potential partners and clients • Buildings and Maintains closely relationship with partner and clients • Works closely with Sales team for drive acquisition within the segment • Supports Sales team on campaign and on-ground activities • Collects feedback from partner and client to improve the needs of Chinese segment • Perform other tasks as assigned by management

You will lead business and partnership development and support programme development in VSO Cambodia. You will ensure that VSO’s unique volunteering for development approach and People First are at the heart of all that we do; and, that we deliver sustainable change for, and with our primary actors to end poverty and inequality.

• Fulfilling customers’ requirements within timeline given. • Building strong business relationship with customers • Train and consult customers’ on products with upsell opportunity • Assist and follow up urgent cases & resolve all customers’ issues within timeline. • Keep track of the files status & whereabouts. • Update reports accurately and on timely basis for management reporting